This is my dumping ground for quotes and other stuff relating to the wonderful world of digital & communications.
Within the next 5 years, among 250 US retail execs (surveyed in May 2012)
41% expect to provide personalised product details based on previous behaviour to a shoppers smartphone
42% expect to send coupons based on a customers location in the store (by this I understand it to be eg: the aisle you’re in, not just fact you’re in a store)
56% of sales will be completed via mobile POS or self checkout at a terminal or consumer’s handheld.